Frequently Asked Questions

A personal loan is an installment loan that is repaid over time. Personal loans are usually meant for personal, family or household purposes. All that is required is proof of your identity and a regular source of income. Personal Loans are typically repaid in fixed monthly payments.

A short-term loan is a quick, easy and convenient loan that can be used to address short term and immediate financial needs. Short-term loans are commonly used for financial emergencies, like home or auto repairs, unexpected medical bills, or in times where you are falling a bit short on your budget before your next payday.

At BrightSideLoan, users can request a loan between $100 and $5,000. The amount you are actually receive is dependent on a number of factors, including your income, credit history, state of residence and the lender that you are connected with. Not everyone is eligible for $5,000. In the event that you are not connected with a lender for a loan amount, you may still be still eligible to request a lower amount. Simply follow the instructions provided on our online form to request a lower amount in real-time.

Once you submit your request form, our loan engine automatically begins connecting you with a lender based on the information you provide. If a lender is found, you will be notified on our site in real-time. You will then be directed to your lender's site for instructions on how to finalize your loan. If we are unable to connect you with a lender, we will direct you to additional options to help address your financial needs.
Because we are not a lender ourselves, the exact terms of your loan (including interest rates, repayment periods and monthly payment information) will be presented to you by your lender. Each lender uses their own policies to determine their terms, which often depend on your personal information, including monthly income, credit history and even the state that you reside in.

Once we have connected your request with a lender, BrightSideLoan will direct you to their site where you will receive instructions on how to finalize your loan. Once you have signed for your loan your funds are released. Funds are typically received in your bank account as soon as the next business day.

At BrightSideLoan, we believe that everyone deserves access to credit. Although credit is one aspect of your request that is assessed, our lenders consider a broad range of criteria to determine your eligibility, including your personal information, income and state of residence. We work with lenders that provide loans for those with excellent to poor credit. Even if you are in the process of rebuilding your credit, you may still qualify for a loan.

Most lenders offer loan extensions and alternative repayment options in special circumstances. We recommend that you contact your lender directly to discuss the options available to you.

The amount of time you are given to repay your loan depends on the type of loan you are connected with. Personal Loans are paid back over multiple payments, typically anywhere between 12 to 60 months. Short-term loans are usually paid back on your next payday.
Since we are not a lender ourselves, the exact terms of your loan (including interest rates, repayment periods and monthly payment information) will be presented to you by your lender. Each lender uses their own policies to determine their terms, which often depend on the state you reside in, monthly income and credit history.

Since we are not a lender ourselves, we do not make credit decisions or determine APRs. The lender you are ultimately connected with will present you with a loan offer that includes the loan amount, annual percentage rate (APR) and the terms of repayment, among other information regarding your loan. Review this information carefully before signing for your loan.

Our lenders consider a broad range of criteria to determine your eligibility, including your personal information, income and state of residence. However, some states restrict more than one short-term loan to be outstanding.

BrightSideLoan utilizes industry standard security protocol and enhanced 256-bit data encryption technology to ensure that your information is safe and secure while using our site.

BrightSideLoan is not a direct lender. Rather, we connect potential borrowers with prospective lenders participating in our direct lending network. We do not charge a fee to connect borrowers with lenders, our service is completely free.

If you have any questions or concerns about your loan, these should be directly addressed with your lender.

BrightSideLoan accepts loan requests 24 hours a day, 7 days a week. Our network of lenders is open at all times, unlike conventional banks that are only open during business hours. Once you are connected with a lender, you will receive instructions on how to finalize your loan with your lender.